Due to circumstances beyond our control, we have been informed by the ACCC that we need to notify our customer in regards to the Incident that has occurred. Please read the notice below and advise your customers that the Swift 500 series is not allowed to be used Australia-wide until further notice. We hope this is a temporary situation, we are waiting on a reply from the ACCC and WA authorities as to what steps are to be taken next. Please be patient once we have more information we will advise through our website. Please be informed the electrical element can still be used.
Swift Appliance Group Pty Ltd is currently liaising with the ACCC, WA DMIRS and Resources Safety and Health Queensland regarding gas explosion safety risks in the 500—Series Caravan Gas Cookers. We will provide more information as soon as possible after conferring with the regulatory bodies. Consumers must immediately cease using the products until tests determine the cause of the explosion and the products are deemed safe.